Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: September 15, 2025
Introduction
This Privacy Policy explains how ZauberVPN ("the Company", "We", "Us", or "Our") collects, uses, and discloses your information when you use our Service. It also explains your privacy rights and how the law protects you.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. We use your personal data to provide and improve the Service.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have specific meanings under the following definitions. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account — a unique profile created for you to access our Service or parts of it.
- Affiliate — any entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity, or voting securities.
- Company (referred to as "ZauberVPN", "We", "Us" or "Our").
- Cookies — small files placed on your device by a website to store information about your browsing activity and preferences.
- Country — refers to the United Kingdom.
- Device — any device that can access the Service, such as a computer, smartphone, or tablet.
- Personal Data — any information relating to an identified or identifiable individual.
- Service — the ZauberVPN website and services accessible at https://app-zauber.enovavpn.com.
- Service Provider — any third-party company or individual engaged by the Company to facilitate or provide the Service, or to assist us in analyzing Service usage.
- Usage Data — data collected automatically when you use the Service (e.g., IP address, browser type, device information).
- You — the individual or legal entity accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When using our Service, we may ask you to provide certain personal information, including but not limited to:
• Email address
• First and last name
Usage Data
Usage Data is collected automatically when using the Service and may include:
• Your Device's IP address, browser type, and version
• Pages you visit, date and time of access, and time spent on those pages
• Unique device identifiers and diagnostic data
When using a mobile device, we may also collect:
• Mobile device type, unique ID, and IP address
• Mobile operating system and browser type
Tracking Technologies and Cookies
We use Cookies and similar technologies (such as web beacons and tags) to track activity on our Service and store certain information. You can instruct your browser to refuse Cookies or notify you when a Cookie is sent. However, if you decline Cookies, some parts of the Service may not function properly.
We use the following types of Cookies:
- Essential Cookies (Session) — Required to authenticate users and prevent fraudulent account use.
- Cookies Policy / Notice Acceptance (Persistent) — Remember your cookie preferences.
- Functionality Cookies (Persistent) — Save your choices (e.g., login details, language settings) for a more personalized experience.
For more details, see our Cookies Policy.
How We Use Your Personal Data
We may use your Personal Data to:
- Provide and maintain the Service — including monitoring Service usage.
- Manage your Account — to provide access to features available to registered users.
- Fulfill contracts — to process purchases or agreements you enter into with us.
- Contact you — via email, phone, SMS, or push notifications for updates or important notices.
- Provide promotions & updates — send you offers about products or services similar to those you've used (if you have not opted out).
- Process requests — handle inquiries and customer support issues.
- Business transfers — evaluate or complete mergers, acquisitions, or asset sales.
- Improve services — analyze data to enhance user experience, marketing, and performance.
Sharing Your Personal Data
We may share your data in the following situations:
- With Service Providers — for analytics, support, or communications.
- Business transfers — during mergers, acquisitions, or sale of assets.
- With Affiliates — we require affiliates to follow this Privacy Policy.
- With business partners — to offer products, services, or promotions.
- With other users — if you share personal information in public areas.
- With your consent — for any other purpose you authorize.
Data Retention
We will keep your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We may retain certain information to comply with legal obligations, resolve disputes, or enforce agreements. Usage Data may be retained for internal analysis or longer when required for security or legal compliance.
Data Transfer
Your data may be transferred to and stored on servers located outside your state, province, or country, where privacy laws may differ. By using our Service, you consent to such transfers. We ensure that any transfer of your data is done securely and in line with this Privacy Policy.
Your Data Deletion Rights
You may request the deletion of your Personal Data by:
• Accessing your Account settings to delete or update your information, or
• Contacting us directly.
We may retain some data if legally required or to resolve disputes.
Disclosure of Data
We may disclose your Personal Data in the following circumstances:
- Business Transactions — Data may be transferred if the Company is acquired or merges with another entity.
- Law Enforcement — We may disclose data if legally required.
- Legal Requirements — To comply with obligations, protect rights, prevent fraud, or ensure public safety.
Security
We strive to use commercially reasonable means to protect your Personal Data. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.
Third-Party Links
Our Service may link to external websites. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their Privacy Policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you by posting the new version here and may also email you or display a prominent notice before changes take effect. Please review this Policy periodically.
Contact Us
If you have any questions about this Privacy Policy:
📧 Email: support@zaubervpn.com
